ONSITE & REMOTE SUPPORT

THE COMPUTER GUILD ADVANTAGE
GETTING THE JOB DONE RIGHT, THE FIRST TIME

Remote-support-person

Saving Your Business Overhead

Most issues can be resolved while we sit at our computer and you sit at yours. These remote fixes save you, the customer, valuable time. Instead of waiting for someone to drive to your location, we can simply access, through remote support, your computer through ours, and do whatever is necessary to get you back up and running.

However, sometimes a piece of hardware itself can break or malfunction, and in these instances, we need to schedule a time to physically come to the location and fix the problem ourselves.

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DID YOU KNOW...

We offer short-term contracts if you are looking for a one-time Onsite or Remote project.
Most of our clients continue to come back to us, or sign longer contracts, after a short-term contract!

Determining Which Type of Support You Need

At The Computer Guild, we pride ourselves on providing local businesses with premiere onsite and remote support options.

 

Below are some examples of what we help with. Wonder if we do something else? Give us a call!

ONSITE SUPPORT

Downed Equipment

Interacting with Specific Equipment

Downed Network

REMOTE SUPPORT

Software Upgrades

Printer Installations

Quick & Easy IT Problems